Show Candidate Profile
Candidate Profile
Name:
An*****
Experience:
4 years
Short Profile:
xperienced Software Engineer with 5 years of expertise in Python and SQL, focused on technical support, data analysis, and backend operations. Adept at diagnosing and resolving complex system issues, automating workflows, and enhancing data reliability and performance. Seeking a support engineering role where strong analytical skills and a service-oriented approach can make a measurable impact.
Detailed Profile:
Reduced average incident resolution time by 30% by proactively identifying recurring issues and automating log analysis using Python scripts.
Played a key role in maintaining 99.9% application uptime by monitoring production environments and coordinating timely fixes with development teams.
Successfully resolved over 500+ critical L2/L3 tickets related to booking systems, APIs, and data inconsistencies within SLA.
Improved system performance visibility by setting up custom dashboards in Splunk and AppDynamics, enabling faster RCA.
Created a centralized knowledge base for recurring support issues, reducing dependency on senior engineers by 40%.
Role:
Business & Data Analyst
Qualifications:
Bachelor's
Primary Skills:
Bootstrap
CSS
HTML
Python
SQL
Secondary Skills:
Cloud Computing
Data Analysis
Database
Status:
Active
Resume:
Download